Shipping policy
At Hanson Laser Engraving & Etch, we strive to ensure timely delivery of your orders while maintaining the highest standards of quality and care.
Processing Time:
- Orders are typically processed within 1-2 business days, excluding weekends and holidays.
- Custom orders or items requiring special engraving may take longer; we will notify you of any delays.
Shipping Methods:
- We offer standard ground shipping via USPS for domestic orders.
- Expedited shipping options are available at request.
Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of your order and the destination.
- Free shipping may be available for orders over a certain amount; check the website for current promotions.
Tracking Your Order:
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Use the provided tracking number to monitor the status of your shipment.
International Shipping:
- We ship internationally; however, please note that customs duties and taxes may apply depending on your country's regulations.
- Customers are responsible for any additional fees imposed by customs authorities.
Shipping Restrictions:
- Some products may have specific shipping restrictions due to size, weight, or material.
- We do not ship to PO boxes; please provide a physical address for delivery.
Returns and Exchanges:
- Please review our Returns Policy for information on returns, exchanges, and refunds.
Contact Us:
- If you have any questions or concerns regarding shipping, please contact us. We are here to assist you!