Shipping policy

At Hanson Laser Engraving & Etch, we strive to ensure timely delivery of your orders while maintaining the highest standards of quality and care.

Processing Time:

  • Orders are typically processed within 1-2 business days, excluding weekends and holidays.
  • Custom orders or items requiring special engraving may take longer; we will notify you of any delays.

Shipping Methods:

  • We offer standard ground shipping via USPS for domestic orders.
  • Expedited shipping options are available at request.

Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of your order and the destination.
  • Free shipping may be available for orders over a certain amount; check the website for current promotions.

Tracking Your Order:

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Use the provided tracking number to monitor the status of your shipment.

International Shipping:

  • We ship internationally; however, please note that customs duties and taxes may apply depending on your country's regulations.
  • Customers are responsible for any additional fees imposed by customs authorities.

Shipping Restrictions:

  • Some products may have specific shipping restrictions due to size, weight, or material.
  • We do not ship to PO boxes; please provide a physical address for delivery.

Returns and Exchanges:

  • Please review our Returns Policy for information on returns, exchanges, and refunds.

Contact Us:

  • If you have any questions or concerns regarding shipping, please contact us. We are here to assist you!